Overview
Something not working, a purchase that did not arrive, or an idea for EZ Light Switch? Send a message below and a person will reply.
Email: Business@joemet123.com
Put EZ Light Switch in the subject line. We answer within 3 business days, and within 30 days for privacy requests.
Send a message
Prefer Email? Write To Business@joemet123.com Directly.
What to include
- Your iPhone or iPad model and iOS version (Settings → General → About).
- What you were doing when it happened, and what you expected instead.
- A screenshot or screen recording if you have one.
Remove Ads, restores and refunds
Tap the small round button with an X in it, at the right-hand end of the row of coloured circles along the bottom of the screen. The sheet it opens shows the price, the Remove ads button and Restore purchase. Remove Ads is a one-time purchase sold by Apple through the App Store. Bought it on another device, or reinstalled the app? Tap Restore purchase; Apple keeps the receipt on your Apple Account. If a purchase was charged but the ads did not go, tell us the date and the last four digits of the Apple order number and we will look into it. Refunds are issued by Apple, not by us: request one at reportaproblem.apple.com.
Your data
EZ Light Switch has no accounts and no servers of ours. Your flip count and chosen room stay on your device. Messages sent here are used only to answer you. The full privacy policy has the details.